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Patterson Pope
 
   
Patterson Pope | Home

Careers

We’re not a normal company. We’re not typical for our industry. We’re not typical for any industry. We take a great deal of pride in that fact and in our work. We try to work harder, smarter and have more fun than most anybody we know. If you like the sound of that, maybe you should join us.


 
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Completion of this information is voluntary and is not a requirement of employment. This information will in no way affect the decision regarding your application for employment. This information will be kept confidential. We hope that you will complete this form to assist us in recording information for statistical reports that we are obliged to file periodically with various government agencies. We are an EEO/AA/m/f/vets/disabled employer. View our commitment to equal opportunity: EEO is the Law Poster








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Description and Duties:


We currently have an opening for a full-time Architect and Design (A&D) Representative in Charlotte, NC.

This position will be responsible for bringing profitable sales leads to the company through the A&D community and performing at the highest level in all aspects of the job.

Essential Duties and Responsibilities include the following:

  • Serving as the initial primary point of contact for the A&D community
  • Building and maintaining a relationship with the A&D community
  • Acting as a liaison in certain projects between the sales rep and the architect
  • Supporting the A&D community by providing a quick response to their needs (CAD drawings, load studies, specifications, budget pricing)
  • Networking in the community to uncover new business opportunities
  • Building relationships in other industries that may benefit us in the selling process and help find new opportunities (General contractors, leasing agents, brokers, lenders, etc.)
  • Consistently teach the A&D community about our products
  • Find creative ways to get in front of the A&D community on a regular basis
  • Understanding the business focus of the A&D firms and target specific products to that firm
  • Conducting Continuing Education presentations for groups 5 – 30 people
  • Helping the sales rep close business by simultaneously selling to the architect as the rep approaches the end user

Requirements:

  • Integrity
  • Self starter
  • Creativity
  • Superior networking and relationship building skills
  • Results Oriented
  • Excellent Oral and Written Communications Skills
  • Proficient in standard computer applications
  • Strong organizational skills
  • Bachelor’s degree in Business, Sales, Marketing or related field preferred

We are an EEO/Affirmative Action Employer – M/F/Disabled/Vet.  We are a Drug-Free Workplace.

 

Description and Duties:


We currently have an opening for a full-time Account Manager for FileSolve in Charlotte, NC.

We are looking for a passionate Account Manager who will partner with and ensure the long-term success of our customers.  Candidates will be responsible for developing client relationships and connecting with key decision makers.  Will be liaison between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
Description and Duties:

Responsibilities:

  • Work in operations to expedite requests from the customer
  • Be main point of contact for customer account related inquiries and concerns
  • Act as primary customer advocate
  • Maintain up to date customer contact information database
  • Confirm services/systems and conditions to match those of the original quote
  • Interface with IT for technical assistance for design or specific specification for customer inquiries
  • Maintain existing customer relationships by defining opportunities and introducing additional products and services
  • Program Manager with support on the cost, scope and timing of small projects
  • Manage internal resources and ensure SLA’s are being met
  • Monitor and report customer satisfaction
  • Research and resolve reported incidents and communicate and document corrective actions with the customer
  • Clearly understand the contracted scope of work and communicate customer and FileSolve responsibilities internally and externally
  • Manage to the original scope of the contract and communicate with the client when we are asked to do additional things
  • Be involved with team building, growth and expansion efforts

Requirements:
Minimum qualifications for this position include:

  • BA/BS degree or equivalent practical experience
  • Relevant experience in a leadership role

Preferred qualifications for this position include:

  • Internship experience in sales, marketing and account management
  • Interest in developing customer partnerships
  • Detail oriented with the ability to prioritize, plan and organize

We are an EEO/Affirmative Action Employer – M/F/Disabled/Vet.  We are a Drug-Free Workplace.

 

Filesolve, a division of Patterson Pope has an opening for a Health Care Operations Specialist. This position will be located in Charlotte, NC.

Description and Duties:


Description and Duties: The Health Care Operations Specialist has the responsibility for the record processes within Health Information Management support. Acts as the HIM liaison for FileSolve, and FileSolve clients for resolution of training and record issues. Will provide support in training Health Information Management staff and monitoring of work within area of responsibility. Assists with troubleshooting system functionality, prepping, scanning and indexing issues. Assists Director with report generation, data collection and compilation of data to assure compliance with regulatory requirements. Performs duties in support of the Medical Center mission to ensure the highest quality of client care in an efficient manner. Registered Health Information Administrator/Technician (RHIA or RHIT certification by the American Health Information Management Association) REQUIRED for this position

Responsibilities:

  • Compile, process, and maintain medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system.
  • Ensure that HIPAA guidelines are followed as well as compliance with company goals and policies.
  • Maintain quality and scanning production requirement. Identify quality control issues and work with director to implement quality-control procedures.
  • Oversee the daily production process, prepare, update, and communicate the production schedule.
  • Ensure projects are produced on time and are of good quality. Complete vendor reports.
  • Travel to offsite client production sites. May require occasional overnight travel and overnight stays.
  • Partner with senior management to identify training and resource development needs.
  • Valid driver’s license with clean driving record is required.
  • Other duties may be assigned.

Position Requirements:


Required Skills:

  • Working knowledge of medical records, file systems, chart completion, personnel management and records management.
  • Ability to effectively utilize personal computers, laptops and tablets required.
  • Effective human relations abilities.
  • Advanced knowledge of medical terminology, anatomy, physiology and disease processes sufficient to clearly understand the content of medical records, understand the information needs of the care providers and to translate these needs into operational systems.
  • Computer experience to include word processing, spreadsheet and database applications (Microsoft Office Suite preferred).
  • Effective organization, planning, scheduling and project management abilities.
  • Effective leadership skills and the ability to communicate in a clear and concise manner.
  • Must have effective oral and written communications skills with the ability to communicate with personnel at all levels.
  • Detail-oriented and ability to be self-motivated to prioritize and complete duties in a timely manner.
  • Knowledge of or experience with conflict resolution techniques and problem analysis/resolution skills.
  • Knowledge of training and teaching techniques in the workplace.
  • Ability to maintain patient and employee confidentiality.
  • Ability to work occasional off-hour schedules and/or holidays.

Education: Minimum – High school diploma and training in health information filing systems, medical terminology, and personnel management normally acquired through two years of leadership experience in files management, scanning and/or EMPI management. Registered Health Information Administrator/Technician (RHIA or RHIT certification by the American Health Information Management Association) required. Prefer Associate/Bachelor’s degree.

Work Experience: Minimum of two years of supervisory, lead, and/or training experience in a health care related industry involving records management, (document imaging preferred) evaluation and/or development of personnel. Prefer three (3) years’ experience in leadership, supervisory or training role in HIM.

Certifications: Requires Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA), training or teaching certification.

Physical Requirements: Ability to lift up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel: This position will be temporarily located in Roanoke, VA for approximately the first 90-12- days. After that time, the position will be located in Charlotte, NC. Must be available to travel monthly between the two locations.

Schedule: Must be available to work an unstructured shift which will include some hours on Saturdays.

Patterson Pope is an EEO/Affirmative Action Employer — M/F/Disability/Veteran. We are a Drug Free Workplace.

 

Description and Duties:

Patterson Pope has an immediate opening for a full-time Billing Coordinator in Charlotte, NC.

The primary responsibilities of this position are to close out daily work orders and prepare monthly invoices for Charlotte, NC, Roanoke, VA, and Orlando, FL offices; and update customer information, enter customer renewals and set up new accounts in ONEIL.  Must have the ability to analyze situations and draw conclusions. 

Essential Duties and Responsibilities:

  • Oversee Account Receivables  monthly collections for all offices.
  • Create and maintain a billing procedure manual.
  • Develop a customer billing issues log.
  • Email monthly invoice summaries and customer invoice listing.
  • Follow up with customer billing concerns when needed.
  • Assist in converting existing clients to use email invoices versus mailed invoices.
  • Assist in converting existing clients to pay via credit card.
  • Assist with customer renewals and price increases.
  • Create customer billing summaries as required by certain clients.
  • Other duties may be assigned.

Qualifications:

  • Must have intermediate to advanced Excel skills.
  • Must have advanced skills in Microsoft Office, Outlook and Shared Files.
  • Experience with ONEIL software a plus.
  • Relevant billing experience, preferably within Accounts Receivable.
  • Strong analytical, verbal and written communication skills.
  • Excellent organizational skills.
  • Strong attention to detail as well as editing capabilities.
  • Ability to organize, prioritize, plan and multi-task work activities.
  • Ability to effectively meet deadlines.
  • Strong customer relations skills.
  • Ability to work within a team environment.

We are an EEO/Affirmative Action Employer – M/F/Disabled/Vet.  We are a Drug-Free Workplace.

 

We currently have two openings for a TEMP TO PERM Data Entry Specialist in Buncombe County, NC.

This position will be responsible for reviewing documentation accurately. Research information via computer programs provided by client. Handle confidential information with high integrity. Prepares, screens, routes, files, and distributes reports and records by performing the following duties:

Essential Duties and Responsibilities:

  • Data enter applications and reviews with criteria not connected with immediately determining eligibility for benefits in NC Fast.
  • Data entering and updating non-eligibility client information in NC Fast.
  • Researching duplicate client information.
  • Other duties as assigned.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Knowledge of Word Processing software: spreadsheet software and database software a plus. Data entry skills of 50 WPM preferred.
  • Self-motivated.
  • Attention to detail.
  • Must be able to work independently.
  • Must be able to key data accurately.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance. The employee is often required to stand; walk and stoop, kneel, crouch, or crawl. The employee needs to be able to identify and distinguish colors.

We are an EEO/Affirmative Action Employer – M/F/Disabled/Vet.  We are a Drug-Free Workplace.

 

Description and Duties:


We currently have a need for Full-Time Installation Leads in the following cities. Position pays between $14.00 to $18.00 an hour. Please state which city you are interested in when applying.

Locations:

  • 1 for Raleigh, NC
  • 1 for Fayetteville, NC

This person will lead the entire installations process, from delivery to completion, of Spacesaver shelving and high density mobile systems. We are looking for candidates with strong initiative and willingness to learn. They need to be able to work well individually and as part of a team. Qualified candidates must have a strong knowledge of mechanical and electronic systems. The Lead Installer will also need to have customer service skills.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Lead Installation crew made of Installers and/or Install Helpers.
  • Reads drawings, blueprints and other specifications to determine method of installation, work procedures, and material, tool, and work aid requirements.
  • Lays out reference lines and points for use in computing location and position of Spacesaver shelving and high density mobile systems, etc.
  • Installs rails, floor, carriages, and shelving. Fits and fastens into specified position on wall and/or floor. Utilize various tools to accomplish tasks, including frequent and prolonged use of hammer drill.
  • Load and unloading trucks outside.
  • Available to work evenings and weekends as needed.
  • Travel to client sites. Must be available to travel overnight and out-of-state as needed,
  • Other duties may be assigned.

Certificates and Licenses:
Valid Driver License from the United States of America.

Travel:
100% travel to client sites. Will require occasional overnight travel and overnight stays.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts; outdoor weather conditions and risk of electrical shock. The noise level in the work environment is usually very loud.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. While performing the duties of this job, the employee is frequently required to stand; walk; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms and climb or balance.

EEO/AA/m/f/vets/disabled